Job Description

Job Title: Client Service Manager Industry: Fintech Location: Lagos Mainland Job requirements • Ensuring that client and potential enquiries are screened and channeled to the correct unit and responded to. • Ensuring communication of customer needs and expectations between the Company and the client and between units in the Company. • Ensuring liaison with other departments as appropriate in relation to proposals, projects, legal, customer support, finance, marketing, or other issues • Ensuring timely and regular collection of client feedback. • Fostering and developing positive customer relationships which result in increased and repeat business. • To maintain and grow relationships with Clients and potential clients. Minimum Qualifications • Minimum of 5 years’ experience in a Business Development function (Preferably in an FMCG industry) • Bsc in any related field • Ability to think strategically and to lead Qualified candidates should send their cvs to recruitment@resourceintermediaries.org using "CLIENT SERVICE MANAGER" as the subject of the mail.