Resource Intermediaries Limited is currently recruiting for her client a prestigious travel agency located in Abuja for the role of a Customer Service Officer.
· Communicating with clients and customers about their experiences with a product or services.
· Providing advice on purchasing products or services.
· Answering client or customer questions about properly using or accessing a product or service
· Taking or processing orders for a product or service
· Keep records of customer interactions, process customer accounts and file documents
· Respond to queries via telephone, email or live chat.
. Build sustainable relationships and trust with customer accounts through open and interactive communication
· 2-3 years’ experience in a similar role
. Bsc/HND in any related field
. Excellent communication and presentation skills
. Ability to multi-task, prioritize, and manage time effectively
Mode of application:
Interested and qualified candidates should send their cvs to firstname.lastname@example.org using ‘CUSTOMER SERVICE OFFICER(ABUJA)’ as the subject of the mail.